Rob installed four chips in my computer (purchased by mail order for $38 per SIMM) bringing me up to 5 megs. I am now a power user! Rob also gave me some valuable instruction time on Word and on Excel. The latter program was given to me by Brian Bruneau, head of my new printing company. But of course, no manual! I got it just in time to do some great spreadsheets on my expenses that Dad needs for our 1990 income tax return.